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Privacy policy
When you visit the Wovar website, data is collected in order to provide you with the best possible service. Wovar respects your privacy and ensures that your data is treated confidentially. Below, you can read what Wovar is, what kind of data Wovar collects, for what purposes, how we receive this data, and how you can adjust this.
Personal data
Wovar will only use your data after being given permission, and we will only use this data for the purpose for which you have given permission. This can be, among other things, to provide customised editorial and commercial information, or to ensure placing an order on the website is as easy and convenient as possible. Wovar may pass on your data to third parties, insofar as this is necessary for this party to provide services to Wovar. Consider, for example, address details that we provide to our carrier for your shipment. We treat the information you provide to Wovar with the greatest possible care.
Types of data collected by Wovar:
| Data | Purpose |
| Name | To correctly address you in our communication. |
| Address and postcode | For delivery of your order to the correct address. To state the correct address on the invoice. |
| Phone number | For telephone communication and sending delivery information. |
| Email address | For sending details and updates regarding your order. For sending the newsletter, should you have registered for it. For answering questions which you submit to us online. For participating in promotions, such as a photo competition. |
| Viewed pages and products | To analyse the pages you visited and to be able to show you related content. To improve the performance, content, and exposure of the website. To leave the products placed in your shopping cart in your shopping cart for a few days. |
| IP-address | To prevent fraud and other criminal behaviour, and to recognise the user. |
| Only for companies; Company name, VAT number, company number, password, and order history. | To be able to send the correct invoice. If you created an account, we will use your email address to send you a newsletter. The password is stored for the account, and in the account you will find the previous transactions to facilitate your new order. |
Cookies
Cookies are used by Wovar to optimise the website and to provide you with the best possible service. Read our cookie statement for more information. Do you have more questions about cookies? Then don't hesitate to contact us.
Security of collected data
Your data will be treated with the greatest possible care by Wovar. Securing financial transactions is done via HTTPS encryption. In addition, your personal data will only be made available to employees who require this data to improve our services. Wovar only works with third parties who guarantee that they adequately protect their computer hardware and processes. We regularly have tests carried out on our online environment in order to identify, resolve, and limit risks in a timely manner.
Your personal data
At Wovar, you are able to:
Correct your personal information.
Have your personal data deleted, please note: this will void your right to warranty.
Unsubscribe from the newsletter at your email address.
Disable cookies when you visit Wovar.
For business clients: have your profile / account deleted, please note: this will also invalidate your personal discount code.
Correct your personal information
Send an email to info@wovar.nl, in which you clearly state which information is known to us and how you want to change it.
Request to have your personal data deleted
Your personal data relating to your order will be kept in order to provide you with the best possible service in the future should you have complaints about the product you ordered. You have the option to have your personal data deleted. After deleting your personal data, we can no longer help you with specific questions about the product you have ordered.
Unsubscribe from the newsletter
At the bottom of our newsletter, you will find a link to unsubscribe. Click on this link, and we will immediately remove you from our newsletter mailing list. You can also email info@wovar.nl. However, it may happen that the processing of your request to unsubscribe coincides with the sending of a new newsletter.
Disable cookies when you visit Wovar
You can disable cookies in the settings of your web browser. Read our cookie statement for more information.
Delete your profile/account
Our business clients are the only customers with the ability to create a profile or account. Likewise, business clients are the only customers with the ability to delete a profile or account. Send an email to info@wovar.nl, in which you clearly state under which details you are known to us and that you want us to delete it. Deleting your business account will also result in your personal discount code being invalidated.
Questions about our privacy policy?
Wovar offers its customers the possibility to change or remove (inaccurate) data on request. To do so, contact us using the information below.
If you are of the opinion that our website is not compliant with our privacy policy, contact us using the information below.
How can you contact us?
Wovar.com is part of Wovar B.V. in Groningen, the Netherlands. Should you have questions regarding our privacy policy or cookie statement, contact us using the information below.
| Address | Manchesterweg 55, 9744 TS Groningen, The Netherlands |
| Company number | 69500878 |
| VAT-number | NL857896192b01 |
| info@wovar.com | |
| Phone number | +31502113434 |
Amendments privacy policy
This privacy policy may be modified. Any amendments will be noted on this page. Should you want to stay informed regarding our privacy policy, we recommend regularly visiting this page.
You have the following rights as a user of this website: as per GDPR art. 15, you have the right to request information regarding personal data that is being processed by us, insofar as this information is mentioned. As per GDPR art. 16, you have the right to demand immediate rectification of inaccurate or incomplete personal data. As per GDPR art. 17, you have the right to request erasure of your personal data stored by us, unless continued processing is required - to exercise the right to freedom of speech and information; - to comply with legal obligations; - for the performance of a task carried out in the public interest; or - for the establishment, exercise, or defence of legal claims. As per GDPR art. 18, you have the right to request the restriction of processing of your personal data when - you contest the accuracy of your personal data; - the data has been unlawfully processed, and you oppose erasure; - we no longer need the personal data, but you need it in order to establish, exercise or defend a legal claim; or - you objected to us processing your data under Article 21(1). As per GDPR art. 20, you have the right to receive personal data you have provided to us in a structured, commonly used and machine-readable format or to request the transmission of this data directly to another controller. As per GDPR art. 77, you have the right to lodge a complaint with a supervisory authority. Generally, you can contact the supervisory authority in your habitual place of residence or work, or that of our headquarters.
Credit rating check
Should you opt for paying after receiving the products, then payment service provider Billink may, by virtue of its legitimate interest, choose to perform a credit rating check or to provide the for processing collected payment data to an external credit company. You can object to this process at any moment.